Caesars Sportsbook Review

caesars sportsbook logo Caesars General Information


Founded in 1966, Caesars Palace is one of the most iconic hotels in Las Vegas and is known for having the city’s largest sportsbook. Caesars Entertainment entered the online betting scene in Nevada in 2017, leveraging technology from Miomni. Following the repeal of PASPA in 2018, the company expanded its online operations to New Jersey and Pennsylvania but faced stiff competition from FanDuel, DraftKings, and William Hill.

In 2020, Eldorado Resorts acquired Caesars in a $17.3 billion deal, creating the largest entity in the U.S. casino and entertainment sector, and adopted the Caesars brand name. This acquisition set the groundwork for a significant strategic move into the sports betting industry. Eldorado’s prior arrangement with William Hill, which was the leading sports betting operator in Nevada and had a wide-reaching presence across the U.S., allowed Caesars Entertainment to make a decisive move by buying William Hill for £2.9 billion ($4 billion) in 2021, transforming William Hill Sportsbook into Caesars Sportsbook.

This transition brought more than just a new name; it aimed to position Caesars Sportsbook as a top choice for online betting in the U.S., with improved bonuses and a user-friendly app. While the rebranding unified the sportsbook under the Caesars umbrella, certain areas like Nevada, Washington D.C., and Illinois continue to offer products and promotions tied to the William Hill brand.

Caesars is now rapidly expanding its footprint in the sports betting market, setting new standards in the industry. The company not only advances the Caesars brand but also oversees a portfolio of notable Las Vegas properties including Harrah’s, Tropicana, Flamingo, Bally’s, Paris, Planet Hollywood, and Rio, reinforcing its influence in the casino and sports betting realms.

 

caesars sportsbook logo Caesars Sportsbook Review & Full Analysis

*Last update: 05/02/2024

 

Pros and Cons of Caesars

PROS

Live Streaming: Caesars offers live streaming of select NFL games for bettors to watch and bet on games in real time.

Wide Range of Markets:
With a diverse selection of betting options across major sports leagues, including microbetting, Caesars feeds a broad spectrum of bettors.

Caesars Rewards Program: The tiered rewards program offers valuable benefits for betting and gaming activities.

CONS

Navigation Challenges: Users report difficulties navigating the platform, particularly in finding specific games or betting markets.

Odds Competitiveness:
Caesars sometimes offers less competitive odds compared to other leading sportsbooks, especially in futures and golf betting.

Customer Service Issues:
Some users have experienced long wait times for live chat and unresponsiveness of email support, impacting the customer service experience.


Caesars Sportsbook Review: States Around USA

Live States

U.S. STATESREGULATED BYDETAILS
ArizonaArizona Department of Gaming (ADG)Launched in September 2021, partnered with the Arizona Diamondbacks.
ColoradoColorado Limited Gaming Control Commission (CGLCC)Started in September 2020, partnered with Colorado Belle Hotel and Casino.
IllinoisIllinois Gaming Board (IGB)Launched in March 2022, with Harrah’s Metropolis Casino and Grand Victoria Casino in Elgin.
IndianaLocal Betting MarketOperating at Caesars Southern Indiana Casino
IowaIowa Racing and Gaming Commission (IRGC)Launched in August 2019, with partners like Harrah’s and Horseshoe Council Bluffs, and Isle Casino Hotel Bettendorf.
KansasKansas Racing and Gaming Commission (KRGC)Entered the market in September 2022, without a specific retail location mentioned.
KentuckyKentucky Horse Racing Commission (KHRC)Online launch in September 2023, through a partnership with Red Mile Racing.
LouisianaLouisiana Gaming Control Board (LGCB)Started in September 2022, with Harrah’s Casino New Orleans and Horseshoe Casino Lake Charles.
MaineLocal Betting MarketPartnerships established with Maliseet, Mi’kmaq, and Penobscots Nations.
MarylandMaryland Lottery and Gaming Commission (MLGC)Operating since November 2022 at Horseshoe Baltimore.
MassachusettsMassachusetts Gaming Commission (MGC)Online sportsbook launched on March 10, 2023.
MichiganMichigan Gaming Control BoardBegan in January 2021, with Turtle Creek Casino and Leelanau Sands Casino & Lodge.
NevadaLocal Betting MarketLongstanding operations, with an online sportsbook launched in 2020.
New JerseyNJCCC and DGEActive since September 2018, with Caesars Atlantic City and Harrah’s Resort.
New YorkNew York State Gaming Commission (NYSGC)Launched in January 2022, partnering with the Oneida Nation, with retail locations like Turning Stone Resort Casino.
North CarolinaLocal Betting MarketOffers betting at Harrah’s Cherokee Casino Resort and Harrah’s Cherokee Valley River.
OhioOhio Casino Control Commission (OCCC)Launched on New Year’s Day 2023, partnered with Eldorado Scioto Downs and Rocket Mortgage FieldHouse.
PennsylvaniaPennsylvania Gaming Control Board (PGCB)Operating at Harrah’s Philadelphia since September 2022.
TennesseeTennessee Sports Wagering Advisory Council (SWAC)Exclusively online since August 2021.
VirginiaVirginia LotteryOnline operations since January 2021.
West VirginiaLocal Betting MarketActive at Mountaineer Casino, Racetrack & Resort, Caesars’ commitment to the local betting market.
Washington D.C.Office of Lottery and Gaming (OLG)Both online and retail operations, with a full-service sportsbook at Capital One Arena
WyomingWyoming Gaming CommissionLegal since August 2022.

caesars sportsbook logo Bonuses and Promotions & DraftKings Promo Code

Caesars Sportsbook offers a selection of promotions for both new and existing users, distinguishing it in the online betting space. Here’s an adjusted overview of the notable offers:

$1,000 Bet Back Bonus

Available in Arizona (AZ), Colorado (CO), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Louisiana (LA), Massachusetts (MA), Maryland (MD), Michigan (MI), New Jersey (NJ), New York (NY), Ohio (OH), Pennsylvania (PA), Tennessee (TN), Virginia (VA), West Virginia (WV), and Wyoming (WY).

If your first wager is graded as a loss, Caesars will credit Bonus Bets to your account within two business days, up to $1,000. Note that wagers with a Profit Boost Token applied are not eligible for this promotion.

New Users $1,000 back

Nevada Exclusive Bonus

In Nevada (NV), new users can have their first bet matched up to $50. To qualify, you must be 21 or older and physically located in Nevada. The offer applies to the first bet placed after registration, which must settle within 90 days of account creation. The maximum Bonus Bet awarded is $50.

Receive a Bet Match Up To $50

Casino Welcome Bonus

New players at Caesars Casino can benefit from a welcome offer that includes a $10 sign-up bonus and a 100% deposit match up to $1,000. Additionally, wagering $25 or more grants 2,500 Reward Credits®.

 $10 Slots Only Registration Bonus

Other Promotions

Odds Boosts

Caesars Sportsbook frequently provides odds boosts on a variety of events. The number of events with boosted odds can be significant, good for finding value.

While some of the boosted selections might seem less likely to win, others can be quite promising based on your sports knowledge and betting strategy. Assessing these options carefully can lead to potentially profitable bets.

Caesars Rewards Program

The Caesars Rewards program is a loyalty system that offers significant benefits to Caesars Sportsbook and casino users. Here’s how the program works and what you can earn:

Machines:

  • Slot machines yield 1 Reward Credit (RC) for every $5 played.
  • Video poker grants 1 RC for every $10 played, with adjustments based on the pay table.

Table Games:

  • Earnings vary by game type, play duration, and bet size, though the specific formula isn’t publicly disclosed.

Sports Betting and Other Games:

  • Straight sports bets earn up to 10 RC and 10 Tier Credits per $100 wagered (best rate for -300 odds or longer).
  • Parlays earn up to 20 RC and 20 Tier Credits per $100 wagered (best rate for +200 odds or longer).
  • Bingo, Keno, and Racing (outside Nevada) offer 1 RC for every $3 bet.

On-Property Spending:

  • Almost all expenditures at Caesars properties net 1 RC per dollar spent, effectively a 1% return.

Redeeming Rewards:

100 RCs generally equate to $1 for most spending at Caesars properties. For free play, gift cards, and in-room movies, 200 RCs are needed for $1 worth of credit.

Tier System:

  • Gold: Basic entry level for all new members.
  • Platinum (5,000+ credits): Includes benefits like complimentary parking, hotel stays, and Wyndham Rewards status match.
  • Diamond (15,000+ credits): Adds priority services, VIP lounge access, special dinners, and waived resort fees, with more perks at Diamond Plus and Diamond Elite levels.
  • Seven Stars (150,000+ credits): The top tier, offering luxury benefits like room upgrades, exclusive dinners, travel packages, and invitations to special events.

*All of these promotions have different terms and conditions, we advise taking a look into these before opting to claim any.


Caesars Sportsbook Review: Deposits and Withdrawals

Digital Deposit Methods

Caesars Sportsbook offers a minimum deposit of $10 across all states, with the maximum depending on the deposit method. Payment options include:

  • Visa, Mastercard, and Discover credit/debit cards (note: Discover cards are not accepted in Iowa, Louisiana, Massachusetts, and New York)
  • ECheck via VIP Preferred (ACH), not available in Wyoming
  • Online banking through Trustly
  • Caesars Sportsbook Play+ Card
  • PayPal (not available in Puerto Rico)
  • Venmo (debit/credit card funding not allowed; not available in Puerto Rico and Ontario)
  • Apple Pay (only in Wyoming, Louisiana, and Illinois; debit/credit card use applies per state regulations)
  • Interac e-Transfer (exclusive to Ontario, Canada)
  • PayNearMe (not available in Ohio)
  • Cash deposits at select retail sportsbook and Kiosk locations (with some state-specific restrictions)

Digital Withdrawal Methods

Withdrawals have a $1 minimum, with the maximum dictated by the withdrawal method used:

  • Options include Debit Card, eCheck (VIP Preferred), Online Banking, PayPal, Venmo, Interac e-Transfer, and the Caesars Sportsbook Play+ Card.
  • Caesars processes withdrawal requests 24/7, often approving within an hour, though bank processing times vary. Or so they mention on their site

State-Specific Restrictions and Regulations

  • Debit Card Only: Iowa, Tennessee, New York, and Massachusetts restrict deposits to debit cards only.[/tie_list]
  • Kiosk Deposits Not Allowed: Certain locations in Arizona, Indiana, Louisiana, and Washington do not permit kiosk deposits.

Please check the Caesars Sportsbook website or contact customer support for the most current information on payment methods and restrictions in your state.


User Experience at Caesars Sportsbook

The Caesars Sportsbook website presents upcoming events, popular bets, and live betting options on the homepage. It gives access to different sports categories and promotional details. When selecting a sport, users can view games and betting markets, including odds and game-related information.

The betting slip is user-friendly, it allows easy management of wagers, potential payout calculations, and bet adjustments. The account management features enable users to easily manage transactions, view betting history, and customize settings.

Live Streaming

Live streaming at Caesars Sportsbook, particularly with the ‘Watch and Bet’ feature for NFL games, is a great added benefit. Through a partnership with Genius Sports and the NFL, users can watch select regular season and playoff games within the app.

Mobile App

Caesars Sportsbook’s app is highly regarded for both iOS and Android, featuring effective geofencing to restrict access from unauthorized areas. The app emphasizes efficiency and user-friendliness, with quick navigation buttons and accessible sports. However, navigating between matchup pages could be simpler, as it requires returning to the league selection each time.

The design of the app is simple and elegant, focusing on essential betting features. While it may not have the extensive options some competitors offer, its straightforward interface ensures easy navigation. The app’s performance is reliable, with no significant glitches reported.

Notable for its practicality, the Caesars app includes a bet flip feature, allowing easy adjustments of spreads and totals directly in the bet slip.

The app holds a 4.6/5 rating on the iOS Store and a 4.2/5 rating on the Google Play Store, reflecting its positive reception among users

Odds Competitiveness and Markets at Caesars Sportsbook

Caesars Sportsbook provides a variety of betting options across major and minor sports leagues. North America’s “Big Six” leagues are prominently featured, with microbetting available for NFL, NBA, college football, and basketball, plus MLB through a partnership with Simplebet.

NFL Betting

Caesars has actively engaged in the NFL betting scene, acquiring naming rights for the Caesars Superdome, partnering with the Manning family, and introducing live streaming for NFL games. They offer targeted football betting promo codes and Super Bowl promotions.

College Football

Caesars covers NFL and college football well, offering basics like moneyline, spread, and totals, alongside secondary markets like team and player props. The service could improve by expanding its college football markets, especially during the regular season.

NBA Betting

In NBA betting, Caesars is competitive, providing numerous options during the basketball season, particularly in player props.

College Basketball

Caesars caters to college basketball fans with futures options and offers player prop betting where allowed by state laws.

NHL Betting

Caesars made notable moves in NHL betting, highlighted by a partnership with the Washington Capitals and the opening of a sportsbook in Capital One Arena.

MLB Betting

Caesars is strong in MLB betting, offering detailed bets including inning-by-inning outcomes and extensive prop bets.

Other Sports

The sportsbook includes football, basketball, baseball, hockey, soccer, UFC/MMA, golf, tennis, and boxing. While the selection may be smaller compared to some competitors, it covers essential leagues and tournaments.

Betting Features

  • Live Betting: Caesars focuses on in-game betting for major leagues, facilitating access to ongoing markets.
  • Microbetting: Provides detailed live betting options, allowing bets on individual plays or game events.
  • Responsible Gaming: Caesars emphasizes social responsibility in gambling, addressing problems and underage gambling concerns.
  • Early Cash Out: Offers the ability to settle bets early, adding flexibility to betting strategies.
  • Caesars Squares: Gains popularity during events like the Super Bowl.
  • Same-game Parlays: Allows users to create parlays within a single game.

Despite its range of services, Caesars’ odds competitiveness and market offerings have been critiqued compared to industry leaders. Nonetheless, its strategic initiatives and market presence, along with integrated casino and poker services, maintain its reputable status in the betting market.

Uncover Exclusive Picks & Predictions From Our Experts.

Casino Review

States Available

Caesars Online Casino is accessible in New Jersey, Pennsylvania, Michigan, and West Virginia.

Providers and Game Selection

Caesars Casino offers a selection of over 1,000 casino games from more than 40 third-party developers, ensuring variety in game types and styles. Notable providers include NetEnt, IGT, NYX, SG Interactive, Everi, and Gaming Realms.

User Experience

While the variety of games at Caesars Casino is vast, the platform’s main drawback lies in its navigation. The casino app categorizes games broadly but lacks a search function and a way to sort games by provider.

Although there are some basic categories for viewing live dealer games and penny slots, the absence of a search tool or filtering options makes it challenging to locate specific games or studios within the extensive library.

Customer Service at Caesars Sportsbook

Caesars Sportsbook provides customer support that is generally quick to respond, particularly through live chat and phone. However, some users have reported long wait times for live chat and unresponsive email support, which may be normal during peak times.

For those seeking self-assistance, Caesars offers a detailed online help center. This resource contains articles from introductory guides to detailed information on payments, house rules, and privacy policies.

  • Live Chat: Available 24/7, live chat is recommended for timely assistance.
  • Email Support: Can be reached at [email protected], with response times varying.
  • Phone Support: Users can call the toll-free number 855-474-0606 for direct assistance.
  • Social Media Support: Caesars maintains an active support Twitter account, @CaesarsHelp, offering another channel for customer interaction.

Security and Trust at Caesars Sportsbook

In instances where identity verification through standard methods is inconclusive, Caesars requires additional documentation to confirm a user’s identity. This process entails submitting two forms of documentation:

  • A government-issued ID with a photograph.
  • A utility bill to verify the user’s address.

These documents can be uploaded securely through the “My Account > Secure Document Upload” section of the website or app. The support team at Caesars then reviews the submitted documents, and upon successful verification, users are notified via email.

Identity Verification

Caesars Sportsbook requires thorough identity verification to maintain security and trust. If initial verification fails, users must provide two forms of additional documentation:

  • A government-issued ID with a photograph.
  • A recent utility bill to confirm address.

Users can upload these documents securely through “My Account > Secure Document Upload.” Once the support team verifies the documents, users receive email confirmation, and they can review their uploaded documents history on the platform.

Tax Reporting

For tax compliance, Caesars enforces specific rules for reporting winnings:

  • Wins that are 300 times the wagered amount and at least $600 trigger a special claim process.
  • Users are notified of such wins and must enter the first five digits of their Social Security Number as part of the claim process.
  • These winnings are initially withheld from the account balance and listed under “My Account > History > Tax Reported Prizes.”
  • After completing the claim process, the balance is updated with the winnings, which then become available for withdrawal.

For detailed tax reporting and identity verification processes, users are advised to consult the General Terms of Service Page on Caesars Sportsbook’s website.

Age Requirements

The minimum age requirement for anyone to use the Caesars Online Sportsbook is 21 years old.


DraftKings Sportsbook Review FAQs

How do I verify my identity on Caesars Sportsbook?

To verify your identity on Caesars Sportsbook, upload a government-issued photo ID and a utility bill showing your current address through the “Secure Document Upload” section in your account settings.

What triggers the tax claim process at Caesars Sportsbook?

A tax claim process is initiated for any win that is 300 times the amount wagered and at least $600. You’ll be notified to complete the process, which includes providing part of your Social Security Number.

Is Caesars Sportsbook available in every state?

Caesars Sportsbook is not available in every state; it operates only in jurisdictions where it has obtained legal licensing. Check the Caesars Sportsbook website for a list of states where it is available.

What is the minimum deposit required at Caesars Sportsbook?

The minimum deposit required at Caesars Sportsbook is $10 for digital transactions, with this threshold consistent across all states where it operates.

How does live streaming work on Caesars Sportsbook?

Caesars Sportsbook offers live streaming for select NFL games through its platform, a feature available to existing customers. This service allows you to watch and bet on games directly through the app.

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